At LibrarySources, we want you to be satisfied with your purchase. If you are not entirely happy with your purchase, we’re here to help.
Our Refund Policy
Our refund policy is simple and straightforward. We offer a 100% money-back guarantee on all purchases made through our website within 30 days of purchase. If you are not completely satisfied with your purchase, you may request a refund by contacting our customer support team.
How to Request a Refund
To request a refund, please contact our customer support team via email at refunds@librarysources.com. In your email, please include your order number and the reason for your refund request. Once we receive your request, we will process it within 3-5 business days.
Eligibility for Refunds
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse a refund if we determine that the item has been used or damaged after it was delivered to you.
Refund Process
Once your refund request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Non-Refundable Items
Certain items are not eligible for refunds, including digital downloads such as eBooks and online courses. Once a digital download has been purchased and downloaded, it cannot be refunded.
Contact Us
If you have any questions about our refund policy, please contact us at refunds@librarysources.com. Our customer support team is available to assist you with any questions or concerns you may have.
Our Commitment to You
At LibrarySources, we are committed to providing you with the best possible customer service. If you are not satisfied with your purchase for any reason, please let us know, and we will do our best to resolve the issue to your satisfaction.
Changes to Our Refund Policy
We reserve the right to modify or amend our refund policy at any time. Any changes to our policy will be posted on this page, so please check back periodically for updates.
Your Feedback Matters
Your feedback is important to us. If you have any suggestions or comments regarding our refund policy or any other aspect of our service, please let us know. We value your input and are always looking for ways to improve our service to you.
Thank You for Choosing LibrarySources
We appreciate your business and thank you for choosing LibrarySources for your educational needs. We are committed to providing you with the best possible service and hope that you are completely satisfied with your purchase.